Back to normal

Frances writes:

thanks for coming yesterday u was a big help not having much of a good day today though i just got 2 rooms recarpeted today but they didnt even change the underlay it looked horrible then i went down stairs to see if i had any post, and the staff started threaterning me about how i always letting hassan walk round on his own and do the washing and all the other tenants are really uncomfortable so they are passing it on to the housing and it could go against my chances of being re housed and that they will have to inform the benefits people. then when i went up stairs i opened my letter to find the housing are reducing my housing benefits by 14% which would mean me paying £23.71 out of my own money towards the rent because they are saying i have an extra room which is rubish because i only have to rooms which is what im intitled to 1 for me and 1 for mia if i had 3 rooms i could understand but it would only be an extra £12 on top of my rent but i am only entitled to a 2 bed room house even if i have another child if its another girl they would have to shar a room untill they are 16 but if it was a boy i think it 12 then they would have to have there own rooms. so i am not happy at all i have sent a complaint letter to head office of dunbar street and jane [the Family Nurse Partnership nurse] is helping me with the housing letter i got this morning.

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